SHIPPING & RETURNS

SHIPPING POLICY

CANADA WIDE SHIPPING

We are happy to provide shipping across Canada starting at $18.99. Cost will depend on weight and size of product selected. Additionally some product may not qualify for shipping. A note of such will be in the item description.

All deliveries go out with Canada Post and can be tracked with the tracking number provided in an email you will receive once items are shipped.

Please allow for a 3-5 day processing time (excluding weekends and holidays) prior to the order being shipped.

LOCAL (FORT MCMURRAY) SHIPPING

We offer free curb side pick up at 104 Wood Buffalo way or $5 delivery in the city limits of Fort McMurray on Monday and Thursdays.

During winter months some deliveries will need someone to receive them so the products don't freeze if left outside.

Otherwise deliveries will be attempted one time and left on your doorstep if no one is home.

Choosing local delivery means you understand that any package left on your doorstep is the customers responsibility and we are not responsible for any lost or stolen items after dropping off.

If you live in an apartment and no one is available during our delivery times then customers will have to pickup.

RETURN POLICY

All items are FINAL sale and cannot be returned.

Upon receiving your order check for any damage or defect. There is a 48 hour period once receiving your order to notify us off any damage or defect. Please email pictures of damage or defect to coveredbymommabear@gmail.com. We will determine if it can be repaired, replaced, credited, or refunded.